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James Allen Vs Rare Carat: Which Is Better? (2024 Comparison)

Looking to know which is better between James Allen Vs Rare Carat?

You’re at the right place!

This is our comparison of the James Allen Vs Rare Carat.

In this article, I have reviewed both the brands in-depth and will fully explain to you which one is better.

Let’s get started with an in-depth look at what sets these brands apart.

1) History

James Allen

James Allen Schultz and his wife Michele launched Jamesallen.com in 1998. It’s easy to toss out a year like 1998 without considering what it implies, but when you think about it, 1998 was a long time ago in Internet years.

James Allen was founded as a result of its founder’s dissatisfaction with his own hunt for an engagement ring. The business flourished swiftly after its introduction in 1998, soon establishing itself as one of the leading online engagement ring merchants.

They rebuilt their website as JamesAllen.com in 2005. They began to take their engagement ring line extremely seriously at this time.

They’ve also started collaborating with well-known designers in order to provide you something truly unique.

James Allen proceeded to change the way people shop for diamond rings online. As a result, not only do consumers have better trust in their purchases, but the rest of the business is compelled to follow suit.

Rare Carat

Rare Carat is an online marketplace for loose diamonds that allows you to narrow down your diamond grades to get exactly what you’re looking for. Filters can be used to find a high-quality diamond. Color, cut, carat, clarity, and even if it has a GIA report are all options.

However, if you’re seeking for a unique diamond with exceptional light performance, you won’t be able to find one.

Rare Carat began as a diamond broker. Rare Carat, founded by Ajay Anand, bills itself as the “Zillow for diamonds,” allowing users to effortlessly compare diamond prices so you can get a fair bargain. Rare Carat has evolved into a more traditional shop. It, like other internet shops, provides customers with access to a database of diamonds sourced from suppliers all around the world.

Rare Carat now takes orders and creates the jewelry itself, rather than transferring customers to other sellers for a commission. This is referred to as “a Rare Carat brand.” That’s why none of the store names are known, and there’s no way of knowing who produced the ring or how good the craftsmanship is.

2) Website Navigation

James Allen

James Allen’s website has a sleek and contemporary style to it, which I enjoy. The main page includes everything a consumer needs to get their attention.

Furthermore, they offer the correct kind of filters, which makes looking for rings a breeze. You may shop for rings based on metal type or ring style. Choose from a variety of customer-inspired rings or design your own. With just a few clicks, you may sort the diamonds by cut, clarity, color, and carat weight.

The website of James Allen is quite nicely designed, and you can quickly navigate through all of the pages, whether it is the main page or various sorts of jewelry and diamonds sites it also feels like a premium feel to it

I found it very easy to navigate to James Allen’s website. All the necessary information is nearly arranged and are easily accessible. Categories such as Fine jewellery, Weddings collection and Designer Collection are all easy to access it helps to save time.

Rare Carat

Because Rare Carat and James Allen are not the same sort of firm, their purchasing experiences are distinct. While the business model differs, the filtering process remains the same.

Rare Carat is an online marketplace for loose diamonds that allows you to narrow down your diamond grades to get exactly what you’re looking for. Filters can be used to find a high-quality diamond. Color, cut, carat, clarity, and even if it has a GIA report are all options.

However, if you’re seeking for a unique diamond with exceptional light performance, you won’t be able to find one. Rare Carat is only a go-between between you and a small number of diamonds available on the internet.

Winner: James Allen wins this category.

3) Quality

James Allen

James Allen never fails to deliver high-quality, precisely designed rings with diamonds, in my opinion. Their rings are skillfully created to perfection with the expertise of skilled gemologists.

Before you receive your ring, it goes through a thorough testing procedure to ensure that it is the ideal fit for you. James Allen provides conflict-free diamonds as well as authenticity certificates. You won’t have to worry about the authenticity of their diamonds because the majority of them are IGI and GIA certified.

Furthermore, James Allen’s products come with a lifetime warranty, so you don’t have to worry about the quality. This means you may have your rings fixed or serviced at no charge at any time.

Rare Carat

Rare Carat, in my opinion, never fails to offer high-quality, precisely made diamond rings. Their rings are meticulously handcrafted with the help of qualified gemologists.

A GIA grading report is also included with Rare Carat diamonds. When a buyer purchases a diamond from Rarecarat.com, you’ll notice that just a few distinct firms appear when browsing the inventory of high-quality diamonds. Whiteflash is the most respected of all of these diamond sellers.

Winner: James Allen wins this round.

4) Store Location

James Allen

James Allen is located in the United States and does the majority of its business online. If you live in Washington or New York, though, you’re in luck. You can come to James Allen’s shop for a one-on-one examination of the rings you want.

James Allen maintains a store in the Georgetown neighborhood of Washington, D.C., as well as a showroom on Fifth Avenue in New York City. All of their things may be sent anywhere in the world.

Rare Carat

Rare Carat is based in the United States and does much of its business over the internet. However, if you reside in New York, you’re in luck. You may visit Rare Cara’s shop for a personal evaluation of the rings you’re interested in

Rare Carat’s headquarters and lone physical store are situated in New York.

Winner: James Allen is the winner.

5) Pricing

James Allen

James Allen is a brand for everyone. And it more than lives up to its billing. At James Allen, diamonds and other jewels are reasonably priced.

However, cheaper pricing does not imply a reduction in quality. That isn’t true at all. The quality is precisely what you’d expect for the price. They have diamonds of different shapes and sizes. For example, these gems at James Allen are worth serious consideration.

You may acquire some really substandard pieces from them, as well as some extremely fine and expensive gems that are well worth the money. The pricing are reasonable, and the ability to create your ring from beginning to end gives you greater control.

Rare Carat

When you compare the diamond costs of Rare Carat and James Allen, you’ll discover that they’re pretty similar, with James Allen being somewhat more expensive.

Getting the best deal on a diamond doesn’t mean it’s the right gem or company. Then there’s the question of worth.

Winner: Rare Carat offer slightly less priced diamonds.

6) Shipping

James Allen

I’m afraid James Allen promises to give international delivery, but this isn’t the reality. Looking at their list of shipping destinations on their website, I discovered that they only ship to 22 countries, including Spain, the United Kingdom, Sweden, the United Arab Emirates, Australia, Canada, and Germany.

They provide FedEx Priority, FedEx Economy, and USPS shipping options. There are no deliveries to P.O. Box addresses.

Rare Carat

You will be led to the retailer’s website once you have found the diamond that appears to be the greatest to you. Rare Carat is only a go-between between you and a small number of diamonds available on the internet.

These retailers handle the shipping. Various retailers have various shipping partners and the process changes accordingly.

Winner: James Allen is the winner of this category.

7) Return Policy

James Allen

Customers of James Allen have access to a sound and simple return policy. If you’re not completely satisfied with your item after getting it, you can return it within 30 days, no questions asked.

Additionally, free return shipping is only available for orders placed in the United States and Canada. A $50 return shipping fee will be applied to overseas purchases.

Rare Carat

Their return policy is also similar to their shipping policy, it depends on the seller and their return policy. Rare Carat is just a middle man.

Rare Carat, on the other hand, exclusively works with sellers that offer a 30-day money-back guarantee. Each company’s specific information may be obtained on their website.

Winner: James Allen wins here.

8) Customer Support

James Allen

James Allen has a staff of non-commissioned diamond professionals that can assist you make the best decisions regarding your jewelry. Your complaints will be addressed by their professional customer service staff.

You can reach a JA representative at any time of the day or week by dialing 1-877-826-9866. You may contact them by Skype or email at [email protected]. Aside from that, you may contact them directly through their website and schedule a real-time diamond examination.

Rare Carat

Rare Carat provides clients three methods to reach them: via online chat or email.

They have a team of GIA-certified human gemologists on staff. The online chat can assist you in comparing gems or dealing with functioning issues, but it will not aid you if you are unhappy with the diamond you purchased.

All difficulties with diamonds acquired via Rare Carat are handled by each brand separately. One of the most serious problems with Rare Carat’s customer service is the response time.

Winner: James Allen offers better customer service.

9) Customer Reviews Online

James Allen

On WeddingWire, James Allen has a 4.8 star rating based on more than 1000 reviews. Customers at James Allen appear to be pleased with both the service and the price.

There are hundreds of reviews on WeddingWire that you may read. To be honest, I was pleasantly pleased by James Allen’s consistent reputation across the internet.

Rare Carat

There is a complaint regarding the team’s professionalism on Trustpilot.

Trustpilot, Reddit, Consumer Affairs, Yelp, and other sites are examples. All of these sites are still functioning, with the corporation responding to consumer concerns and queries.

The majority of Rare Carat customers have been pleased with the company’s service.

Winner: James Allen is the winner in this aspect.

10) Warranty

James Allen

James Allen offers a lifetime guarantee on maintenance and repairs. From cleaning to polishing to prong tightening, we’ll take care of any problems you have.

James Allen offers free resizing for the first year following your purchase. James Allen understands how difficult it may be to find the right size. You can trust James Allen to make sure everything is in order.

Rare Carat

Because Rare Carat is a marketplace for diamond wholesalers, they do not provide any form of warranty or guarantee. When you buy a diamond from an online jeweler through Rare Carat, you are sent to that company’s website, and any warranties are particular to that brand. None of the diamonds are from Rare Carat’s diamond collection.

Winner: James Allen provides better warranty to their products.

Overall Winner

While some of the diamond merchants on Rare Carat may offer lower-cost diamonds than James Allen, we feel James Allen is the superior option, especially if you’re a first-time online diamond shopper.

Because of its repute and popularity, James Allen is the best choice. Consumer Affairs, Yelp, and Reddit are all good places to look for information on the firm and individuals who have bought from them.

Rare Carat is a useful tool for finding diamonds, but only from a tiny pool. The concept of a diamond marketplace is fantastic, but you’ll need to include a large number of reliable sellers.


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