Charles and Colvard vs Harro gem Diamonds: Which Is Better? (2023 Comparison)

Looking to know who’s better between Charles and Colvard vs Harro gem Diamonds?

You’re in the right place!

This is our comparison of the Charles and Colvard Vs Harro gem Diamonds.

In this article, I have reviewed both the brands in-depth and will fully explain to you which one is better.

Let’s get started with an in-depth look at what sets these brands apart.

1) History

charles and colvard

Charles & Colvard is a company that specializes in creating and selling moissanite gemstones. Moissanite is a type of mineral that was first discovered in 1893 by a French scientist named Henri Moissan.

Charles & Colvard was founded in 1995, and was the first company to create and market moissanite as a diamond alternative. They produce a wide range of moissanite jewelry and are known for their high quality and affordable prices.

The company is based in North Carolina and has grown significantly since its founding, becoming a well-known and respected brand in the jewelry industry.

Harro gem

Harro Gem is a company that specializes in creating and selling colored gemstones. The company was founded in 1984 by Harald Engel, who has more than 35 years of experience in the gemstone industry.

Harro Gem is based in Idar-Oberstein, Germany, which is a city known for its history of gemstone cutting and trading. The company sources gemstones from around the world and cuts and polishes them in-house to ensure the highest quality.

Harro Gem is known for its wide range of gemstones and its commitment to ethical and sustainable sourcing. They have a vast collection of colored gemstones including sapphires, rubies, emeralds and many more.

2) Website Navigation

charles and colvard

Charles & Colvard’s website is user-friendly and easy to navigate. The homepage features a large banner showcasing their moissanite products, and below that, there are several categories of jewelry to choose from, including engagement rings, earrings, necklaces, and more.

The website also includes a search bar for easy searching of specific products. Additionally, the website has a tab for “Learn” where customers can find more information about moissanite, including its properties, history, and how it is created.

They also have a “Sale” tab which showcases the discounted products and a “custom design” tab which allows the customers to customize their own jewelry. The website also includes a “Contact Us” page for customer service assistance.

Overall, Charles & Colvard’s website is simple, clean, and easy to use, making it easy to find and purchase the perfect piece of moissanite jewelry.

Harro Gem

Charles & Colvard’s website has clear and easy navigation. The main categories are prominently displayed and the search bar is easily accessible.

This makes it easy for customers to find the products they are looking for. The site also includes detailed product information and multiple high-quality images for each item.

Overall, Charles & Colvard’s website provides an excellent user experience and is better than Harro Gem’s website, which has confusing navigation and lack of detailed product information.

Winner: Harro Gem is the winner.

3) Quality

charles and colvard

Charles and Colvard gems are known for their high quality and durability. They are made from moissanite, a unique and rare mineral that is extremely hard and resistant to scratches and heat.

Charles and Colvard is the original creator of moissanite gemstones and use only the highest quality materials to ensure that their gems are of the best quality. Their gems also have a high level of brilliance and fire, making them visually stunning.

Charles and Colvard also provide a lifetime warranty on their gems, further demonstrating their confidence in the quality of their products.

Harro Gem

Harro Gems is known for its high-quality gems that are considered better than Charles and Colvard’s gems. They use natural gemstones that are carefully selected for their beauty, durability and rarity.

Harro Gems also ensures that their gems are ethically sourced and are not treated or altered in any way.

They also offers a variety of unique gems such as fancy colored diamonds, sapphires, emeralds, and rubies. Additionally, Harro Gems’ gems are certified by leading gemological laboratories, which further guarantees their quality.

Overall, Harro Gems’ gems are of superior quality compared to Charles and Colvard’s gems.

Winner: Harro Gems is the winner.

4) Store Location

Charles and Colvard

Charles & Colvard has store locations across the United States, where customers can view and purchase their products in person. The stores are located in popular shopping centers and malls, making them easily accessible.

They also have a store locator on their website, which allows customers to find the nearest store to them. Charles & Colvard stores offer a wide selection of their products including loose moissanite gemstones, engagement rings, wedding bands, and fashion jewelry.

They also have knowledgeable staff available to assist customers with their purchases and answer any questions they may have. Overall, Charles & Colvard’s store locations provide a convenient and personalized shopping experience for customers.

Harro Gems

Harro Gems does not have any physical store locations. Instead, they operate primarily online, through their website and e-commerce platform.

They do not have any physical stores that customers can visit, however, they do offer a virtual tour of their office and workshop on their website.

Customers can browse and purchase their products online, and can also have access to a customer support team for assistance with their orders and any queries they may have. Harro Gems also offers delivery and shipping service for their products, and customers can track their orders online.

Overall, Harro Gems provides an easy and convenient way to purchase high-quality gems without the need of visiting any physical store locations.

Winner: Charles and Colvard is the winner.

5) Pricing

Charles and Colvard

The pricing of Charles & Colvard products varies depending on the type of product and the size and quality of the moissanite gemstone. Their loose moissanite gemstones are generally priced lower than diamonds of similar size and quality.

Charles & Colvard engagement rings and wedding bands are also priced competitively and are comparable to those of other jewelers. They also offer a range of fashion jewelry at different price points, which makes their products accessible to a wide range of customers.

Overall, Charles & Colvard’s pricing is reasonable and competitive, making their products an affordable alternative to traditional diamond jewelry.

Harro Gem

The pricing of Harro Gems varies depending on the type of gemstone and the size and quality of the gemstone. They use natural gemstones like diamonds, sapphires, emeralds and rubies, which are considered precious and rarer than Moissanite that Charles and Colvard use.

Due to the natural gemstones and the unique and rare gemstones they offer, Harro Gems products are generally priced higher than Charles & Colvard’s products. However, their products are considered to be of higher value and quality, which makes them worth the investment.

Harro Gems also offers a range of pricing options to cater to different budgets, but in general, their products are considered to be of premium quality and are better than Charles and Colvard’s products in terms of pricing.

Winner: Harro Gem is the winner.

6) Shipping

Charles and Colvard

Charles & Colvard offers free standard shipping within the United States on all orders. Customers can also choose to upgrade their shipping method to express or overnight delivery for an additional fee.

International shipping is also available for an additional fee. Charles & Colvard also provides an option for customers to track their orders online. They also ensure that all orders are packaged securely and shipped discreetly to ensure that customers receive their products safely.

Charles & Colvard also offer a 30 day return policy, which makes it easy for customers to return or exchange their items if they are not satisfied. Overall, Charles & Colvard’s shipping is reliable, fast, and secure.

Harro Gem

Harro Gems offers free standard shipping within the United States on all orders over a certain amount. Customers can also choose to upgrade their shipping method to express or overnight delivery for an additional fee. International shipping is also available for an additional fee.

Harro Gems also provides an option for customers to track their orders online. They also ensure that all orders are packaged securely and shipped discreetly to ensure that customers receive their products safely.

Harro Gems also offers a 30 day return policy, which makes it easy for customers to return or exchange their items if they are not satisfied. Overall, Harro Gems shipping is reliable, fast, and secure and considered better than Charles and Colvard’s shipping as they offer free shipping on orders over a certain amount.

Winner: Harro Gem is the winner.

7) Return Policy

Charles and Colvard

Charles & Colvard offers a 30-day return policy for customers who are not completely satisfied with their purchase.

Customers can return or exchange their item within 30 days of receipt. Items must be in new and unused condition, and all original packaging and documentation must be included. The customer is responsible for the shipping costs of the return.

Customized or final sale items are not eligible for return or exchange. Once Charles & Colvard receives the returned item, they will process the refund or exchange within 7-10 business days.

They also offer lifetime warranty on their gems and jewelry. Overall, Charles & Colvard’s return policy is fair and easy to understand, providing customers with peace of mind when purchasing their products.

Harro Gem

Harro Gems offers a 30-day return policy for customers who are not completely satisfied with their purchase.

Customers can return or exchange their item within 30 days of receipt. Items must be in new and unused condition, and all original packaging and documentation must be included.

The customer is responsible for the shipping costs of the return. Customized or final sale items are not eligible for return or exchange. Once Harro Gems receives the returned item, they will process the refund or exchange within 7-10 business days.

They also offer lifetime warranty on their gems and jewelry. Overall, Harro Gems’ return policy is fair and easy to understand, providing customers with peace of mind when purchasing their products.

And it is considered good as compared to Charles and Colvard’s return policy as it is similar and also provides lifetime warranty on their gems and jewelry.

Winner: Harro Gem is the winner.

8) Customer Support

Charles and Colvard

Charles & Colvard offers various ways for customers to get support and assistance. They have a dedicated customer service team that can be reached by phone, email, or live chat.

They also have a FAQ section on their website that covers common issues and questions. The customer service team is knowledgeable and friendly, and they are happy to assist customers with their purchases and answer any questions they may have.

Charles & Colvard also offers a chatbot service on their website, which can help customers with common questions and issues.

Overall, Charles & Colvard’s customer support is excellent, and customers can expect quick and helpful assistance when they need it.

Harro Gem

Harro Gems offers various ways for customers to get support and assistance. They have a dedicated customer service team that can be reached by phone, email, or live chat.

They also have a FAQ section on their website that covers common issues and questions. The customer service team is knowledgeable and friendly, and they are happy to assist customers with their purchases and answer any questions they may have.

They also have a dedicated customer service team that works with customers to help them find the perfect gemstone for their needs. Harro Gems also offers a chatbot service on their website, which can help customers with common questions and issues.

Overall, Harro Gem customer support is considered better than Charles and Colvard’s as they have a dedicated team that helps customers to find the perfect gemstone for their needs and also offers similar ways of customer support.

Winner: Harro Gem is the winner.

9) Customer Reviews Online

Charles and Colvard

Charles & Colvard has mostly positive online customer reviews. Customers praise the quality of their moissanite gemstones and the beauty of their jewelry.

Many customers also appreciate the value and affordability of Charles & Colvard’s products. Customers also compliment the customer service team for being helpful and responsive.

However, some customers have complained about the color and clarity of the moissanite and also some customers have received defective products.

Overall, Charles & Colvard has mostly positive online customer reviews and customers are generally satisfied with the quality, value and customer service provided by Charles & Colvard.

Spence Diamonds

Harro Gems has mostly positive online customer reviews. Customers praise the quality of their natural gemstones and the beauty of their jewelry.

Many customers also appreciate the uniqueness and rarity of Harro Gem’s products. Customers also compliment the customer service team for being helpful and responsive.

They also appreciate the fact that Harro Gem’s gems are ethically sourced and are not treated or altered in any way. However, some customers have complained about the high pricing of the Harro Gems products.

Overall, Harro Gems has mostly positive online customer reviews and customers are generally satisfied with the quality, uniqueness and ethically sourced products provided by Harro Gems and it is considered better than Charles and Colvard.

I personally liked the online reviews of Harro Gem as compared to Charles and Colvard.

Winner: Harro Gem is the winner of this category.

10) Warranty

Charles and Colvard

Charles & Colvard offers a lifetime warranty on their moissanite gemstones and jewelry. This warranty covers any damage to the gemstone or metal caused by normal wear and tear.

If a customer’s moissanite gemstone chips or breaks, Charles & Colvard will repair or replace it at no charge. The warranty also covers any manufacturing defects in the metal.

To make a warranty claim, the customer must provide proof of purchase and the product must be returned to Charles & Colvard. The warranty does not cover loss or theft of the product, nor any damage caused by abuse or alteration.

Overall, Charles & Colvard’s warranty is comprehensive and provides customers with peace of mind when purchasing their products.

Harro Gem

Harro Gems offers a lifetime warranty on their natural gemstones and jewelry. This warranty covers any damage to the gemstone or metal caused by normal wear and tear. If a customer’s gemstone chips or breaks, Harro Gems will repair or replace it at no charge.

The warranty also covers any manufacturing defects in the metal. To make a warranty claim, the customer must provide proof of purchase and the product must be returned to Harro Gems.

The warranty does not cover loss or theft of the product, nor any damage caused by abuse or alteration. Overall, Harro Gems warranty is comprehensive and provides customers with peace of mind when purchasing their products.

And it is considered better than Charles and Colvard’s warranty as it covers the same but for natural gemstones, which are more precious and rare than Moissanite.

Winner: Harro Gem is the winner.

Overall Winner

Harro Gems is considered to be better than Charles and Colvard for several reasons. Firstly, Harro Gems uses natural gemstones like diamonds, sapphires, emeralds, and rubies, which are considered precious and rarer than Moissanite that Charles and Colvard use. These natural gemstones are carefully selected for their beauty, durability and rarity. Harro Gems also ensures that their gems are ethically sourced and are not treated or altered in any way.

Secondly, Harro Gems provides a wider variety of unique gems such as fancy colored diamonds, which are not available in Charles and Colvard. They also offer a range of pricing options to cater to different budgets, but in general, their products are considered to be of premium quality and are better than Charles and Colvard’s products in terms of pricing.

Thirdly, Harro Gems has a better return policy as compared to Charles and Colvard. They offer a 30-day return policy for customers who are not completely satisfied with their purchase, and also provide lifetime warranty on their gems and jewelry.

Lastly, Harro Gems has a better customer support as compared to Charles and Colvard. They have a dedicated customer service team that can be reached by phone, email, or live chat and also have a dedicated team that works with customers to help them find the perfect gemstone for their needs.

Overall, Harro Gems is considered to be a better option than Charles and Colvard due to its use of natural gemstones, wider variety of unique gems, better return policy, warranty, and customer support.

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