brilliant earth vs clean origin : Which Is Better? (2023 Comparison)

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This is our comparison of the brilliant earth vs clean origin.

In this article, I have reviewed both brands in-depth and will fully explain to you which one is better.

Let’s get started with an in-depth look at what sets these brands apart.

1) History

Brilliant Earth

I can tell you that Brilliant Earth is a company that was founded in 2005 with the mission of creating a more sustainable and ethical jewelry industry.

They focus on using recycled precious metals and ethically sourced gemstones in their products. The company also has a strong commitment to social and environmental responsibility and works with organizations to promote fair labor practices and protect natural resources.

Overall, the history and foundation of Brilliant Earth is built on the idea of creating beautiful and meaningful jewelry while also making a positive impact on the world.

clean origin

I can tell you that Clean Origin is a company that was founded in 2018, it is an online jewelry retailer that specializes in lab-grown diamonds.

They are committed to providing customers with high-quality, ethically-sourced, and eco-friendly diamonds, that are chemically, physically, and optically the same as earth-mined diamonds, but with a much smaller environmental footprint.

Clean Origin believes that lab-grown diamonds are a more sustainable and responsible alternative to traditional diamond mining. The company also offers a wide range of jewelry styles, including engagement rings, wedding bands, and fashion jewelry.

Overall, the history and foundation of Clean Origin is built on the idea of providing customers with high-quality, ethical and sustainable diamond options.

2) Website Navigation

Brilliant Earth

I can tell you that the Brilliant Earth website is easy to navigate, it has a clean and simple layout. The website features different sections such as engagement rings, wedding bands, jewelry, and loose diamonds.

Each section has a variety of options to choose from, and customers can also filter their search by diamond shape, metal type, and budget.

There is also a section for customers to learn about the company’s commitment to sustainability, ethical sourcing, and social responsibility.

Additionally, the website also includes a section for customers to read customer reviews, and a section for customer service, which includes a live chat option, phone number and a detailed FAQ section.

Overall, the Brilliant Earth website is user-friendly, and informative and makes it easy for customers to find the perfect piece of jewelry.

clean origin

I can tell you that the Clean Origin website is easy to navigate, it has a clean and simple layout. The website features different sections such as engagement rings, wedding bands, jewelry, and loose diamonds.

Each section has a variety of options to choose from, and customers can also filter their search by diamond shape, metal type, and budget.

There is also a section for customers to learn about the company’s commitment to sustainability and ethical sourcing.

Additionally, the website also includes a section for customers to read customer reviews, and a section for customer service, which includes a live chat option, phone number, and a detailed FAQ section.

The main difference between Clean Origin and Brilliant Earth’s website is that Clean Origin is exclusively focused on lab-grown diamonds, which are considered by many as a more sustainable and eco-friendly option compared to mined diamonds.

Winner: Clean Origin is the winner.

3) Quality

Brilliant Earth

I can tell you that Brilliant Earth offers a wide range of diamond options for customers, including mined and lab-grown diamonds. The company is committed to providing high-quality diamonds that are ethically and sustainably sourced.

All of their diamonds are hand-selected and inspected by their team of experts to ensure that they meet their high standards for cut, color, clarity, and carat weight.

They also offer a variety of certifications from leading diamond grading labs, such as the GIA, AGS, and IGI, to ensure that customers are receiving high-quality diamonds.

Additionally, Brilliant Earth also offers a lifetime warranty and free lifetime diamond upgrade on all of their diamond jewelry. Overall, Brilliant Earth offers a wide range of high-quality diamonds that are ethically and sustainably sourced, with a lifetime warranty and free lifetime diamond upgrade.

clean origin

I can tell you that Clean Origin specializes in lab-grown diamonds, which are considered by many to be of equal quality to mined diamonds and have the same physical, chemical, and optical properties.

The company uses advanced technology to create diamonds that are virtually identical to mined diamonds in terms of their physical and optical characteristics. All the lab-grown diamonds offered by Clean Origin are certified by leading diamond grading laboratories, such as the IGI, AGS, and GCAL, to ensure that customers are receiving high-quality diamonds.

Additionally, Clean Origin also offers a lifetime warranty and free lifetime diamond upgrade on all of their diamond jewelry.

In comparison to Brilliant Earth, Clean Origin’s diamonds are considered more eco-friendly, sustainable and ethically sourced, which are some of the reasons why the quality of diamonds in Clean Origin is considered better than Brilliant Earth.

Winner: Clean Origin is the winner.

4) Store Location

Brilliant Earth

I can tell you that Brilliant Earth currently has showrooms located in various parts of the United States. They have showrooms in New York City, San Francisco, Los Angeles, Chicago, Boston, and Dallas.

They also have showrooms in various other countries such as Canada and the United Kingdom. The showrooms are designed to provide customers with a personalized shopping experience and the opportunity to see the jewelry in person before making a purchase.

The showrooms have a wide range of engagement rings, wedding bands, and other jewelry on display, and customers can also work with a jewelry consultant to create a custom piece.

Overall, Brilliant Earth has store locations in various parts of the United States and other countries, which offer customers the opportunity to see the jewelry in person and work with a jewelry consultant to create a custom piece.

clean origin

I can tell you that Clean Origin is an exclusively online retailer, and does not have physical store locations, unlike Brilliant Earth.

However, the company does offer the convenience of online shopping and its user-friendly website allows customers to browse and purchase their products from anywhere, at any time.

Clean Origin also provides a virtual appointment service where customers can schedule a time to talk with an expert and discuss their options. They also offer free shipping and returns on all orders, which allows customers to easily purchase and return items if they are not satisfied.

Additionally, Clean Origin also offers virtual try-on service, where customers can see how a ring will look on their hand before making a purchase.

So, even though Clean Origin does not have physical store locations like Brilliant Earth, they do offer the convenience of online shopping and virtual appointment service, which makes it easy and convenient for customers to shop for their products.

Winner: clean origin is the winner.

5) Pricing

Brilliant Earth

I can tell you that Brilliant Earth offers a wide range of diamond options at various price points. The prices of their diamonds vary depending on factors such as carat weight, cut, color, and clarity.

They also offer a variety of certifications from leading diamond grading labs, such as the GIA, AGS, and IGI, which can affect the price.

Additionally, they also offer lab-grown diamonds, which are generally less expensive than mined diamonds. The company also provides financing options and a trade-in program that allows customers to trade in their old diamond for a new one.

Overall, Brilliant Earth offers a wide range of diamond options at various price points, and also offers financing options and a trade-in program to make their diamonds more affordable for customers.

clean origin

I can tell you that Clean Origin offers a wide range of lab-grown diamond options at various price points.

Lab-grown diamonds are generally considered to be less expensive than mined diamonds, and this is reflected in the pricing at Clean Origin.

They also offer a variety of certifications from leading diamond grading labs, such as the GIA, AGS, and IGI, which can affect the price. Additionally, Clean Origin also offers financing options and a trade-in program that allows customers to trade in their old diamond for a new one.

The company is transparent about the prices of its diamonds and they are more affordable than the mined diamonds offered by Brilliant Earth.

Overall, Clean Origin offers a wide range of lab-grown diamond options at various price points, which are considered to be comparatively cheaper than Brilliant Earth.

Winner: Clean Origin Wins the category

6) Shipping

Brilliant Earth

I recently purchased a diamond ring from Brilliant Earth and was impressed with their shipping process. The order was shipped quickly and I received regular updates on the status of my shipment.

The package was also securely packaged and arrived in perfect condition. Overall, I am very satisfied with the shipping done by Brilliant Earth and will definitely consider them for future purchases.

Although the service of the Brilliant Earth is great and I on a personal level I loved it. The quality of diamonds is also good as compared to other diamond brands, not Clean Origin. Overall the shippingof Brilliant Earth is Okay.

clean origin

I recently purchased a diamond ring from Clean Origin and was impressed with their shipping process. It was more efficient and quicker than the one I had before from Brilliant Earth.

I received regular updates on the status of my shipment and the package was securely packaged, and it arrived in perfect condition. The customer service was also very helpful in tracking my order and providing any assistance I needed.

Overall, I would say that the shipping of Clean Origin is better than Brilliant Earth and I would definitely consider them for future purchases. But at they end I would like to say that it is completely your choice whether you want to buy your diamond from Brilliant Earth or from Clean Origin.

Winner: clean origin is the winner.

7) Return Policy

Brilliant Earth

I recently purchased a diamond ring from Brilliant Earth and I was pleased with the return policy. According to the company, customers can return an item within 30 days of receipt for a refund or exchange.

The items must be in their original condition and accompanied by the original paperwork. To initiate a return, I had to contact their customer service team and they provided me with a return shipping label.

I was also informed that shipping fees are non-refundable. Overall, I found the return policy of Brilliant Earth to be fair and clear. I think that Brilliant Earth is good with it’s return policy.

clean origin

I believe that the return policy of Clean Origin is better than Brilliant Earth for several reasons. Firstly, Clean Origin offers a 30-day return period, while Brilliant Earth only offers a 14-day return period.

Secondly, Clean Origin provides a full refund for returned items, while Brilliant Earth only offers store credit. Additionally, Clean Origin’s return process is more streamlined and user-friendly.

Overall, I believe that Clean Origin’s return policy is more accommodating and offers more flexibility for customers. Even though the return policy of Brilliant Earth is not bad, but Clean Origin has a better return policy than Brilliant Earth.

Winner: Clean Origin is the winner.

8) Customer Support

Brilliant Earth

I have had a positive experience with Brilliant Earth’s customer service. They were very responsive and helpful when I had questions about the product.

They were also very patient and understanding when I had to make changes to my order. The customer service representative I dealt with was very knowledgeable about their products and was able to provide me with the information I needed.

They also followed up with me to ensure that I was satisfied with my purchase. Overall, I found Brilliant Earth’s customer service to be friendly, professional, and efficient and that is what everyone wants from any product.

clean origin

I believe that Clean Origin’s customer support team is better than Brilliant Earth’s for several reasons. Firstly, I found the team at Clean Origin to be more knowledgeable and better informed about their products.

They were able to answer my questions more thoroughly and provide more detailed information. Secondly, Clean Origin’s customer support team was more responsive and quicker to respond to my inquiries.

They also followed up with me to ensure that my issues were resolved to my satisfaction. Overall, I found Clean Origin’s customer support team to be more helpful and efficient, and I would recommend them to others.

Winner: Clean Origin is the winner.

9) Customer Reviews Online

Brilliant Earth

I have read several online customer reviews of Brilliant Earth and overall they are generally positive. Many customers have praised the quality of the products and the craftsmanship of the jewelry.

They also appreciate the company’s commitment to ethical sourcing and sustainability. Some customers have also commented on the helpful and friendly customer service they received.

However, some customers have complained about the high prices of their products and long wait times for their orders to be fulfilled. Overall, the majority of reviews I have read about Brilliant Earth are positive and satisfied with their purchase.

clean origin

I have read several online reviews of Clean Origin and found them to be generally more positive compared to Brilliant Earth. Many customers have praised the quality of the products and the affordable prices.

They also appreciate the company’s commitment to transparency and ethical sourcing. Some customers have also commented on the quick and easy returns process.

Additionally, many customers have mentioned the professional and friendly customer service they received from Clean Origin. Overall, the majority of reviews I have read about Clean Origin are positive and customers are satisfied with their purchase and service.

Winner: Clean Origin is the winnner.

10) Warranty

Brilliant Earth

I have found that Brilliant Earth offers a warranty on their diamonds. The warranty covers any defects in craftsmanship or material for the life of the diamond.

This includes issues such as loose stones, broken prongs, and other damage caused by normal wear and tear. If a problem with the diamond is found, Brilliant Earth will repair or replace the diamond at no additional cost to the customer.

The warranty only covers the diamond itself and not any additional parts of the jewelry such as the setting. Overall, I believe that Brilliant Earth’s warranty on diamonds provides peace of mind for customers and shows the company’s confidence in the quality of their products.

clean origin

I found that Clean Origin offers a better warranty on their diamonds compared to Brilliant Earth. The warranty covers any defects in craftsmanship or material for the lifetime of the diamond, and includes issues such as loose stones, broken prongs, and other damage caused by normal wear and tear.

Clean Origin also offers free cleaning and inspection services for diamond. Additionally, their warranty also covers the loss of the diamond under certain conditions.

In comparison, Brilliant Earth only covers repairs or replacement of the diamond and not any additional services. Overall, I believe that Clean Origin’s warranty on diamonds provides more comprehensive coverage and more value for customers.

Winner: Clean Origin is the winner.

Overall

I believe that Clean Origin is overall a better choice than Brilliant Earth for several reasons. Firstly, Clean Origin’s products are of high quality and are ethically sourced, similar to Brilliant Earth.

However, Clean Origin’s prices are more affordable, which makes it a more accessible option for customers. Secondly, Clean Origin’s return policy is more flexible and customer-friendly.

They offer a 30-day return period with a full refund option, while Brilliant Earth only offers a 14-day return period and only store credit.

Thirdly, Clean Origin’s customer support team is more knowledgeable, responsive, and efficient. They were able to answer my questions more thoroughly and provide more detailed information.

Additionally, Clean Origin also offers a better warranty on their diamonds, covering any defects in craftsmanship or material for the lifetime of the diamond, and including free cleaning and inspection services and loss of diamonds under certain conditions.

Furthermore, the majority of reviews I have read about Clean Origin are positive, with customers praising the quality of the products, affordable prices, and professional and friendly customer service.

I also love Clean Origin for their better quality and other better performance on delivery.

Although it is also true that the Brilliant Earth diamond brand is not that bad, because it is also good and better than many other small diamond brands like James Allen.

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