Brilliant earth vs Charles and Colvard: Which Is Better? (2023 Comparison)

Looking for know who’s better between Brilliant earth vs Charles and Colvard Diamonds?

You’re in the right place!

This is our comparison of the brilliant earth vs Charles and Colvard Diamonds.

In this article, I have reviewed both the brands in-depth and will fully explain to you which one is better.

Let’s get started with an in-depth look at what sets these brands apart.

1) History

Brilliant Earth

The company was established in August 2005 (Beth Garrett, Eric Grossberg, and Vanessa Stoffenmacher) and is headquartered in San Francisco, California.

The couple was motivated to start the company after becoming aware of the lack of transparency and ethical practices in the Diamond industry.

The idea of Brilliant earth was conceived in 2004 by two Stanford alumni, Beth German and Eric Grossberg. gentian has said she was looking for an ethically produced engagement ring in 2003, they started Brilliant Earth in August 2005 and launched their e-commerce website in July 2006.

The company has since opened showrooms in San Francisco, Atlanta, and elsewhere in the United States.

Charles & colvard

Charles & Colvard is a company that specializes in the creation and sale of lab-grown moissanite gemstones. The company was founded in 1995 by Charles & Colvard, and it has been a leader in the field of lab-grown gemstones ever since.

The company’s mission is to provide customers with high-quality, ethically-sourced moissanite gemstones that are both affordable and environmentally friendly.

Charles & Colvard’s moissanite stones are created using a proprietary process that mimics the natural formation of moissanite, resulting in gemstones that are virtually identical to those found in nature.

2) Website Navigation

Brilliant Earth

Brilliant Earth is a website that sells ethically sourced jewelry, including diamond engagement rings, wedding bands, and other fine jewelry. The website is designed to be user-friendly and easy to navigate.

The homepage features a navigation bar with links to various categories of jewelry, such as engagement rings, wedding bands, and earrings. Users can also search for specific items using keywords.

Each product page includes detailed information and multiple images of the item, as well as a link to the company’s certification and origin information. Additionally, the website provides an option for virtual try-on, which allows users to see how the jewelry would look on their hands.

It also has a live chat support feature for customer assistance.

Charles Colvard

Charles & Colvard is a website that sells lab-grown moissanite gemstones and jewelry. The website’s navigation is simple and easy to use. The homepage features a navigation bar with links to the different types of jewelry available such as rings, earrings, and pendants.

Users can also browse through the different types of Moissanite gemstones on the website by clicking on the “Moissanite” link on the navigation bar. Each product page includes detailed information and multiple images of the item.

Users can also search for specific items using keywords. The website also includes an education section where users can learn about Moissanite gemstones and the company’s proprietary creation process.

Additionally, the website has a live chat support feature for customer assistance.

Winner: Charles Colvard is the winner.

3) Quality

Brilliant Earth

Brilliant Earth is known for its high-quality ethically sourced jewelry. The company sources their diamonds and precious metals from mines that adhere to strict labor and environmental standards.

They also have a wide selection of conflict-free diamonds that are certified by the Kimberley Process Certification Scheme. The company offers a wide range of jewelry which includes diamond engagement rings, wedding bands, and other fine jewelry, all of which are crafted by skilled artisans using high-quality materials.

They also offer a lifetime warranty and free resizing on their engagement rings. The company is also transparent about the origin and certification of each diamond, which is available on their website.

Overall, Brilliant Earth is known for offering high-quality, ethically-sourced jewelry that is both beautiful and responsibly made.

Charles and Colvard

Charles & Colvard is known for its high-quality lab-grown moissanite gemstones. The company uses a proprietary process to create moissanite gemstones that are virtually identical to those found in nature.

They also offer a wide range of moissanite jewelry, which includes engagement rings, earrings, and pendants. Charles & Colvard’s Moissanite are known for their high refractive index, which gives them a higher level of brilliance and fire than many other gemstones.

The company’s moissanite gemstones are also ethically-sourced, as they are created in a lab, which eliminates the environmental and social impacts associated with mining natural gemstones.

Additionally, Charles & Colvard’s moissanite gemstones are more affordable than many natural gemstones, making them an excellent value.

They also offer a lifetime warranty on their moissanite jewelry. Overall, Charles & Colvard is known for offering high-quality, ethically-sourced lab-grown moissanite gemstones that are both beautiful and responsible.

Winner: Charles and Colvard is the winner.

4) Store Location

Brilliant Earth

Brilliant Earth is a company that sells ethically-sourced diamond and gemstone jewelry. They have several store locations across the United States, including in New York City, San Francisco, and Los Angeles.

Additionally, they have a showroom in Vancouver, Canada. Customers can also shop for their products online on their website. Each store offers a variety of jewelry pieces, such as engagement rings, wedding bands, and earrings, as well as the option to customize your own piece.

They also provide a variety of services, such as diamond upgrades and jewelry repair.

Charles and Colvard

Charles and Colvard is a company that sells moissanite jewelry, which is a type of gemstone. They have several store locations across the United States, including in New York City, San Francisco, and Los Angeles. Customers can also shop for their products online on their website.

Each store offers a variety of jewelry pieces, such as engagement rings, wedding bands, earrings, and more. They also provide a variety of services, such as jewelry repair and customization.

Charles and Colvard are known for its eco-friendly and ethically-sourced moissanite gemstones.

Winner: Charles and Colvard is the winner.

5) Pricing

Brilliant Earth

Brilliant Earth is a company that sells ethically-sourced diamond engagement rings and other jewelry.

The company prides itself on using conflict-free diamonds and other materials, as well as being transparent about the origins of its products. In terms of pricing,

Brilliant Earth’s diamond engagement rings typically range from around $1,000 to $10,000, depending on the size and quality of the diamond, as well as the design of the ring. Overall, Brilliant Earth’s prices are generally higher than those of traditional jewelry retailers, due to the added cost of ethically sourcing diamonds and other materials.

Charles and Colvard

Charles & Colvard is another company that sells ethically-sourced diamond engagement rings and other jewelry. They are known for their Moissanite gemstones which are lab-created, eco-friendly, and more affordable than natural diamonds.

Charles & Colvard’s prices tend to be lower than Brilliant Earth’s. For example, their Moissanite engagement rings typically range from around $500 to $3000, depending on the size and quality of the stone, as well as the design of the ring.

Charles & Colvard’s prices are generally more affordable than those of Brilliant Earth, because Moissanite is a lab-created gemstone and it does not have the added cost of mining.

Winner: Chales and Colvard is the winner.

6) Shipping

Brilliant Earth

Brilliant Earth offers shipping services to customers worldwide. They typically ship orders within 1-2 business days after the order has been placed.

Shipping times vary depending on the destination, with most orders arriving within 3-10 business days for domestic orders and 7-21 business days for international orders.

They offer free standard shipping and handling on all orders over $200, and expedited shipping options are available at an additional cost. Brilliant Earth also offers free international shipping on orders over $1000.

They also ship to PO Boxes and APO/FPO/DPO addresses. Brilliant Earth is committed to customer satisfaction, they also offer a 30-day return policy, and they also provide a tracking number for the shipment.

Charles and Colvard

Charles & Colvard offers shipping services to customers worldwide, and they typically ship orders within 1-2 business days after the order has been placed. Shipping times vary depending on the destination, with most orders arriving within 3-10 business days for domestic orders and 7-21 business days for international orders.

They offer free standard shipping and handling on all orders over $100, with expedited shipping options available at an additional cost. Charles & Colvard’s shipping service is comparable to Brilliant Earth’s in terms of shipping times and cost. However, Charles & Colvard offers free shipping on all orders, whereas Brilliant Earth offers free shipping on orders over $200.

This makes Charles & Colvard’s shipping service more affordable and accessible than Brilliant Earth’s.

Winner: Charles and Colvard wins.

7) Return Policy

Brilliant Earth

Brilliant Earth offers a 30-day return policy for diamond jewelry. If for any reason you are not satisfied with your purchase, you may return it within 30 days for a full refund or exchange.

The diamond must be in its original, unaltered condition and accompanied by all original documentation. Custom-made items and special orders are final sale and cannot be returned or exchanged. It is important to note that shipping and handling fees are non-refundable.

Charles and Colvard

Charles and Colvard offer a 60-day return policy for diamond jewelry which is better than Brilliant Earth’s 30-day return policy. This means that customers have 60 days to return or exchange their purchase if they are not satisfied.

The diamond must be in its original, unaltered condition and accompanied by all original documentation. Custom-made items and special orders are final sale and cannot be returned or exchanged.

It is also important to note that Charles and Colvard will refund shipping and handling fees while Brilliant Earth doesn’t.

Winner: Charles and Colvard.

8) Customer Support

Brilliant Earth

Brilliant Earth offers excellent customer support to its customers. They have a dedicated team of customer support representatives who are available to assist customers with any questions or concerns they may have.

The customer support team can be reached by phone, email, or live chat. They are well-trained and knowledgeable about their products and are happy to help customers find the perfect piece of jewelry.

They are available during regular business hours. In addition to this, they also have a detailed FAQ section on their website which can help customers with common questions.

They also offer virtual consultations, which allow customers to get personalized recommendations and see their jewelry in 3D.

Charles and Colvard

Charles and Colvard offers exceptional customer support which is considered better than Brilliant Earth’s customer support. They have a dedicated team of customer support representatives who are available to assist customers with any questions or concerns they may have.

The customer support team can be reached by phone, email, or live chat and are available to help customers during extended hours. They are well-trained and knowledgeable about their products and are happy to help customers find the perfect piece of jewelry.

They also have a detailed FAQ section on their website which can help customers with common questions. Additionally, Charles and Colvard offer virtual consultations and a dedicated customer support chatbot which is available 24/7, which is not available in Brilliant Earth.

Winner: Charles and Colvard is the winner.

9) Customer Reviews Online

Brilliant Earth

Brilliant Earth is a company that sells ethically-sourced diamond and precious gemstone jewelry. According to customer reviews, the quality of their products is very high and the customer service is excellent.

Many customers have praised the company for their commitment to sustainability and ethical sourcing. Some have also mentioned that the prices are a bit higher than other jewelers, but they feel it is worth it for the peace of mind that comes with knowing their purchase is socially and environmentally responsible.

Overall, customers have had positive experiences with Brilliant Earth.

Charles and Colvard

Charles and Colvard is a company that sells moissanite jewelry, which is a type of diamond alternative. According to customer reviews, the quality of their products is very high and the customer service is excellent.

Many customers say that their moissanite jewelry is just as beautiful as diamond jewelry, and they appreciate that it is more affordable. Some customers have also mentioned that Charles and Colvard’s moissanite is more sparkly than other diamond alternatives.

The customers have found Charles and Colvard’s products better than Brilliant Earth’s as they are more affordable and have more sparkle. Overall, customers have had positive experiences with Charles and Colvard.

Winner: Charles and Colvard is the winner.

10) Warranty

Brilliant Earth

Brilliant Earth provides a warranty for their jewelry products. The warranty covers any defects in materials and workmanship for a period of one year from the date of purchase. If a defect is found, Brilliant Earth will repair or replace the item at no charge.

Additionally, Brilliant Earth also offers a lifetime warranty for their engagement rings, which covers any damage to the center diamond or gemstone caused by normal wear and tear.

This includes chipping, breaking or loss of the diamond or gemstone. The warranty does not cover loss or theft of the product. Overall, Brilliant Earth’s warranty provides customers with peace of mind, knowing that their jewelry is protected in case of any defects or damage.

Charles and Colvard

Charles and Colvard provides a warranty for their moissanite jewelry products. The warranty covers any defects in materials and workmanship for a lifetime from the date of purchase.

If a defect is found, Charles and Colvard will repair or replace the item at no charge. Additionally, Charles and Colvard also offers a lifetime warranty on their moissanite gemstones, which covers any damage to the moissanite caused by normal wear and tear.

This includes chipping, breaking or loss of the moissanite gemstone. The warranty does not cover loss or theft of the product.

Overall, Charles and Colvard’s warranty is more comprehensive than Brilliant Earth as it covers a lifetime and applies to the Moissanite gemstone as well, which provides customers with peace of mind, knowing that their jewelry is protected in case of any defects or damage.

Winner: Charles and Colvard is the winner.

Overall Winner

Charles and Colvard is a company that sells moissanite jewelry, which is a type of diamond alternative.

Moissanite is a rare mineral that is known for its exceptional brilliance and fire. It is also more affordable than diamond. When compared to Brilliant Earth, Charles and Colvard is a better choice for several reasons.

First, Charles and Colvard’s moissanite is more sparkly than other diamond alternatives. Many customers have said that their moissanite jewelry is just as beautiful as diamond jewelry, and they appreciate that it is more affordable.

Second, Charles and Colvard’s warranty is more comprehensive than Brilliant Earth. Charles and Colvard provides a lifetime warranty for their moissanite jewelry products, which covers any defects in materials and workmanship. Brilliant Earth, on the other hand, only provides a one-year warranty for their jewelry products. Additionally, Charles and Colvard also offers a lifetime warranty on their moissanite gemstones, which covers any damage to the moissanite caused by normal wear and tear.

Third, Charles and Colvard is more affordable than Brilliant Earth. Moissanite is a more affordable diamond alternative and Charles and Colvard’s prices are more reasonable than Brilliant Earth.

Overall, Charles and Colvard is a better choice for customers looking for affordable and sparkly diamond alternative jewelry with a more comprehensive warranty.

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